At BeautyBabe, customer satisfaction is our top priority. Please read our Refund and Returns Policy carefully before making a purchase.
- Returns
We accept returns only in case of damaged, defective, or incorrect products received. To be eligible for a return, the item must be unused, in its original condition, and returned with original packaging.
- Return Request Timeline
Customers must raise a return or replacement request within 48 hours of delivery by contacting our support team with clear images or videos of the product.
- Non-Returnable Items
Due to hygiene and safety reasons, earrings and jewelry items are non-returnable unless they are damaged, defective, or wrongly delivered.
- Replacement
If eligible, we will provide a replacement for the damaged or incorrect product, subject to stock availability.
- Refunds
Refunds are processed only if a replacement is not possible. Once approved, the refund will be credited to the original payment method within 5–7 business days.
- Shipping Charges
Shipping charges are non-refundable unless the return is due to our error (damaged or wrong product).
- Cancellation Policy
Orders can be cancelled only before they are shipped. Once dispatched, cancellation requests will not be accepted.
- Contact Us
For return, refund, or replacement requests, please contact us through our Get In Touch page with your order details.
